As part of our commitment to the success of our customers, eIQnetworks offers a world-class customer services program to effectively complement our award-winning solutions. Each component of the customer service program -
Customer Support,
Professional Services, and
Education - is staffed by highly competent, highly trained engineers. Our engineers have a wealth of experience with eIQnetworks'
products and solutions,
and a deep understanding of related information security fields, such as enterprise infrastructure and data security compliance requirements. Each component of eIQnetworks' Services Program has been purpose-built to optimize the customer experience and ensure that each organization quickly benefits from the full value and functionality inherent within the eIQnetworks family of products and solutions.
eIQnetworks Customer Support is staffed by a qualified team of engineers with proven expertise in data security and compliance. The eIQnetworks
Customer Support team combines rich product knowledge with considerable networking, security, enterprise application and infrastructure experience. The collective commitment of each member is focused squarely on delivering world-class customer service and support.
Some of your needs can be addressed by visiting our online download center or need more customized solutions from our eCare support program.
eIQnetworks' Professional Services Group is dedicated to helping our customers realize the full value of our solutions. To achieve this, we offer a
range of services that includes the planning, design, deployment, configuration, and fine-tuning of eIQnetworks solutions. Every Solution Architect in the Professional Services Group is a highly trained professional with a minimum of ten years of networking and security experience. Our consultants have a proven track record assisting a wide variety of enterprise customers representing multiple industries world-wide.
Complementing our Professional Services and Customer Support teams is a comprehensive set of education programs
designed to provide customers with the knowledge and insight necessary to implement and maintain all of eIQnetworks' solutions. eIQnetworks' solutions have been architected with simple, out-of-the-box deployment and administration tools that ensure a smooth implementation experience. Those tools may be further enhanced by a dedicated training staff that will provide your network and security engineers with expert guidance on all product features and functionalities. The full, flexible range of educational offerings includes on-site and eIQnetworks Education Center training options to provide the best support for all your security and compliance initiatives.
Contact
Phone
To contact technical support,
call +1 (877) 564-7787, option 2.
For technical support from outside the United States,
