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EiQ Networks Chosen to Provide Ampersand with Cost-Effective Security Monitoring and Vulnerability Management Services

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Boston, Mass.

EiQ Networks, a pioneer in hybrid SaaS security and continuous security intelligence services, today announced that Ampersand, Inc. has selected its SOCVue® hybrid SaaS security services. Ampersand provides a highly scalable VoIP telephony platform known as Kaliope® and sophisticated call analytics that transform enterprise call centers with reliable performance, low costs, and accurate results.

Ampersand will use EiQ’s SOCVue Security Monitoring and SOCVue Vulnerability Management to fortify its security operations. EiQ’s SaaS model minimizes the costs associated with establishing a security operations center and enables Ampersand to focus on its core business: providing cost-effective telephony solutions to its customers.

“Ampersand’s customers operate in highly regulated industries that require us to maintain a PCI- and HIPAA-compliant environment,” said Howie Cheney, COO, Ampersand. “Because EiQ’s solution allows us to meet both compliance requirements, we are able to outsource an ideal mix of features and services in a flexible OpEx model, and we’re able to tap senior cybersecurity experts that we would not be able to retain in-house.”

“EiQ is delighted to welcome Ampersand as a new client,” said Vijay Basani, President, and CEO, EiQ Networks. “By outsourcing its cybersecurity program to EiQ and relying on our highly trained security professionals combined with industrial-strength processes and a time-tested technology platform, Ampersand can spend more time and resources serving its customers and expanding its business.”

About SOCVue, EiQ Networks’ Hybrid SaaS Security Service

SOCVue is the only subscription SaaS service that combines people, process, and technology to deliver a cost-effective information security program, including:

  • Co-managed SIEM & Log Management
  • Continuous Vulnerability Management
  • 24x7x365 Security Monitoring by Trained EiQ SOC Security Analysts
  • Proactive and Continuous Critical Security Controls Auditing
  • Incident Analysis, Notification, and Remediation Guidance
  • Compliance Reporting

About Ampersand

Ampersand’s Kaliope software suite powers more than 50 U.S. call centers representing 2,000 agents and over 10 million minutes of calls per month in regulated industries including Accounts Receivable Management and Healthcare Revenue Cycle Management. The Kaliope Cloud™ SaaS platform is currently in Alpha test with planned availability in Q4 of 2016. For more information, visit:

About EiQ Networks

EiQ, a pioneer in hybrid SaaS security services, is transforming how mid-market organizations build enterprise-class security programs. Acting as an extension of our customers’ IT teams, EiQ provides continuous security operations based on best-of-breed technology at a fraction of the cost of alternate solutions. EiQ is a trusted advisor to organizations that need to improve their IT security and compliance posture and protect against cyber threats and vulnerabilities. For more information, visit:

Press Contact:

Kim Ann King

Vice President of Marketing

EiQ Networks, Inc.



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